Duty Drawback Programs · U.S. & Canada

Build a Duty Drawback Program That Keeps Recovering

We identify where drawback applies, recover eligible historical duties and build the process to capture future refunds.

No internal drawback department required. We coordinate the specialists and run the program for you.

Built for companies thatImportExportShip cross-borderHandle returns
See If You Qualify →How the program works
Takes ~30 seconds · No obligation · No successful recovery, no success fee
Estimate your yearly opportunity
$
20%
Potential eligible duties per year
~$49,500
Confirm My Estimate →
Estimate only. Actual eligibility depends on your imports, exports and applicable drawback rules.
Up to 99%
Of eligible duty can be refunded
5 Years
U.S. lookback (4 years in Canada)
Ongoing
Future claims captured, not just past ones
$0
Upfront. No recovery, no success fee
Why a Drawback Program

Recover the Past.
Capture the Future.

A one-off refund leaves money behind every month after it is filed. A program recovers what you are owed now and keeps recovering.

Recover historical duties
We review the available lookback period and pursue every eligible claim. Up to 5 years in the U.S. and 4 years in Canada.
Stop future refunds being missed
A recurring process captures eligible duties as you keep importing, exporting and processing returns.
No internal drawback team
Skip hiring and training a drawback department. We bring the process and the people.
We coordinate the specialists
Licensed drawback specialists prepare and file your claims. We manage them, the data and the follow-up.
Low-risk first step

Start with an opportunity assessment.

We confirm whether drawback applies and what it could be worth before you commit to anything. No successful recovery, no success fee.

See If You Qualify →
The Program

Four stages. One program that keeps recovering.

1

Assess: Is there an opportunity?

We review how you import, export, ship internationally and handle returns. Using a sample of your records, we confirm whether drawback applies, which scenarios fit, what the historical opportunity looks like and whether an ongoing program makes sense. No cost, no obligation.

2

Build: Your Drawback Program Blueprint

If the opportunity is worth pursuing, we put a short agreement and NDA in place, then design the program around your existing operations. The blueprint defines eligible transactions, required records, how imports are matched to exports, who does what, how often claims are filed and where specialists are involved.

3

Recover: Historical duties

We collect the records, working directly with your broker, freight forwarder and carriers where it is easier. We match imports to exports, reconcile quantities and classifications, and coordinate licensed drawback specialists to prepare and file eligible claims across the available lookback period.

4

Run: The ongoing program

We put a recurring process in place. New data is collected on a set schedule, claims are prepared and filed, customs questions are handled, and refunds are tracked. Eligible duties keep getting captured without your team running it.

See the Full Program →
Estimate the Opportunity

How Much Are You
Leaving Behind?

See the historical opportunity. Without a program, the same amount keeps building every year.

Your Numbers
Two quick questions. Your estimate updates instantly.
$
Total customs duties and tariffs paid on your imports. On your broker statements or entry summaries.
What % of your imported goods leave the country?50%
Includes customer returns, unsold inventory, and goods you export.
Years to Look Back
Estimated Refund Over 3 Years
$—
Enter your numbers to see the estimate.
Based on the information you entered.
Duties paid per year—
Goods exported / returned / destroyed50%
Potential drawback refundUp to 99%
Lookback period3 years
See If You Qualify →
No upfront cost  ·  No obligation
Where Drawback Applies

Do You Qualify for
Duty Drawback?

If you import into the U.S. or Canada and some of those goods are later exported, returned or destroyed, a drawback program may apply.

Manufacturing Drawback
Import raw materials or components, manufacture goods, then export the finished product. Recover up to 99% of duties paid.
Unused Merchandise Drawback
Imported goods exported in the same condition without use. Covers cross-border orders, overstock and unsold inventory.
Rejected Merchandise & Returns
Defective goods, wrong shipments and qualifying customer returns that are exported or destroyed.
Substitution Drawback
Export commercially interchangeable goods instead of the exact imported goods. Useful for high-volume importers.
Destruction Drawback
Imported goods destroyed rather than used or exported may qualify under U.S. and Canadian rules.
Not Sure?
We assess your import, export and return activity at no cost and map every scenario that applies to you.
Not sure where you fit?

Find out whether a program makes sense.

Answer three quick questions. If there is an opportunity, we will show you what it looks like.

See If You Qualify →
What You Get

Your Drawback
Program Blueprint

Every program starts with a written blueprint built around how your business already operates.

Eligible transactions
Which exports, returns and destroyed goods qualify, and under which drawback scenario.
Required records
Exactly what data is needed and where it comes from: your broker, carriers, platform or ERP.
Matching method
How imports are linked to exports so each claim holds up under review.
Responsibilities
Who does what. Your team's part is kept small and clearly defined.
Filing frequency
How often new claims are prepared and filed so refunds keep coming in.
Specialist involvement
Where licensed drawback specialists prepare and file, coordinated by us.
FAQ

Common Questions
Answered

Duty drawback lets importers recover up to 99% of the duties paid on imported goods that are later exported, returned or destroyed. It is run by U.S. Customs and Border Protection (CBP) in the United States and the Canada Border Services Agency (CBSA) in Canada.
Both. We recover eligible historical duties first, then run a recurring process so future eligible duties are claimed too. If an ongoing program does not make sense for your volume, we will tell you.
The opportunity assessment is free. After that we work on a success fee: a percentage of what is recovered. No successful recovery, no success fee.
No. The program is built around how you already operate. You provide records and answer occasional questions. We coordinate the specialists, the data work and the filing.
In the U.S., claims can generally cover exports within 5 years of import. In Canada, the window is generally 4 years. If you have never filed, there may be several years to recover.
Yes. Most brokers do not actively run drawback for clients. We work alongside your broker and pull the data we need from them.

Stop Leaving Recoverable
Duties Behind

Put a system in place to capture them going forward. Start with a no-cost opportunity assessment.

See If You Qualify →See the Program

Your estimated refund

$—

We first need to qualify you.

Leave your details and a Drawback Hero specialist will confirm what you can actually recover. No upfront cost, no obligation.

No upfront cost · No obligation · Reply within 1 business day

Thanks. A Drawback Hero specialist will review your numbers and be in touch within 1 business day.

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