Why don’t we require payment upfront?
We only get paid once you receive your duty refund. This way, there’s no risk to you—if we don’t succeed, you don’t pay.
How do I know if my business qualifies for duty drawback?
If your business imports goods into the U.S. or Canada and either exports or destroys those goods (or products made with those goods), you likely qualify. We assess each case individually to determine eligibility.
What types of goods are eligible for duty drawback?
Most imported goods are eligible, especially if they’re re-exported, used in manufacturing, or destroyed. Our team can help evaluate your products and determine eligibility.
How long does it take to get my duty refund?
The refund process generally takes about 6 to 12 weeks, depending on the complexity of the claim and customs processing times.
What companies do you work with?
We work with a range of e-commerce businesses, manufacturers, and distributors who import and export products. If you’re handling cross-border shipments, we can likely help you reclaim duty fees.
How do you ensure compliance with customs regulations?
Our team specializes in duty drawback and stays up-to-date with customs regulations to ensure your claims are accurate and compliant.
Can I claim duty drawbacks on past imports?
Yes! U.S. and Canada Customs allows businesses to file claims retroactively for imports up to 5 years old. This means you may be able to recover substantial refunds for past transactions.
