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    Get Refunded
    the Duties You Paid


    With Data-Driven Duty Drawback Claims. Managed by Real People.

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    What Are Duty Drawbacks?

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    What Makes Drawback Hero Different?

    We follow a rigorous 50-point checklist for every claim to catch overlooked refunds, prevent errors, and maximize the amount you get back.

  • No Upfront FeeYou pay $0 upfront. We only get paid when we secure your refund, showing our confidence in delivering results.
  • Paid Directly To YouThe government deposits your refund straight into your bank account—no intermediaries, no delays.
  • Zero Complexity​We manage all the paperwork and ensure compliance with customs regulations, including navigating complex tariffs, so you can focus on growing your business.
  • Unlock Your Hidden ProfitsReclaim refunds on duties paid for returns and international shipments from up to 5 years ago.
  • Experts Who Deliver ResultsOur team specializes in duty drawbacks, using years of experience to secure the highest refunds quickly and efficiently.
    • Work With Us
    ChatGPT_Image_May_30__2025__05_00_46_PM-removebg-preview.png

    What Makes Drawback Hero Different?

    We follow a rigorous 50-point checklist for every claim to catch overlooked refunds, prevent errors, and maximize the amount you get back.

  • No Upfront FeeYou pay $0 upfront. We only get paid when we secure your refund, showing our confidence in delivering results.
  • Paid Directly To YouThe government deposits your refund straight into your bank account—no intermediaries, no delays.
  • Zero Complexity​We manage all the paperwork and ensure compliance with customs regulations, including navigating complex tariffs, so you can focus on growing your business.
  • Unlock Your Hidden ProfitsReclaim refunds on duties paid for returns and international shipments from up to 5 years ago.
  • Experts Who Deliver ResultsOur team specializes in duty drawbacks, using years of experience to secure the highest refunds quickly and efficiently.
    • Work With Us

    Who Do We Work Best With?

    Are You Eligible for Duty Refunds?

    If your business does any of the following, you could be eligible to reclaim significant refunds:

  • You Ship Orders OverseasGet money back on goods you import and later export without major changes.
  • You Deal With Damaged or Unsellable StockClaim refunds when defective items are destroyed or shipped out under customs rules.
  • You Send Products Back to SuppliersReclaim duties on items returned to the sender - no reason to leave money behind.
  • You Manufacture and ExportUse imported materials in what you build? If you export it, you can likely get a refund.

    • Who Do We Work Best With?

    Are You Eligible for Duty Refunds?

    If your business does any of the following, you could be eligible to reclaim significant refunds:

  • You Ship Orders OverseasGet money back on goods you import and later export without major changes.
  • You Deal With Damaged or Unsellable StockClaim refunds when defective items are destroyed or shipped out under customs rules.
  • You Send Products Back to SuppliersReclaim duties on items returned to the sender - no reason to leave money behind.
  • You Manufacture and ExportUse imported materials in what you build? If you export it, you can likely get a refund.
    • ChatGPT_Image_May_30__2025__05_02_38_PM-removebg-preview.png

    Don’t Leave Money on The Table

    Find out how much you are owed in refunds!

    Get Refund Estimate

    How It Works!

    4 Simple Steps to Unlock Your Refunds

    Our streamlined approach ensures you receive refunds quickly and efficiently.

  • Step 1: ConsultationWe conduct a thorough review of your import and export activities to identify all potential refund opportunities.
  • Step 2: DocumentationOur experts handle all necessary paperwork and ensure adherence to customs regulations, minimizing your workload.
  • Step 3: We Submit Your ClaimWe file your claims accurately and promptly, leveraging our expertise to expedite the process.
  • Step 4: You Receive Your RefundOnce approved, refunds are deposited directly into your account, providing a boost to your cash flow.
    • Work With Us
    Cargo_Ship_on_Stylized_Waves-removebg-preview.png

    How It Works?

    4 Simple Steps to Unlock Your Refunds

    Our streamlined approach ensures you receive refunds quickly and efficiently.

  • Step 1: ConsultationWe conduct a thorough review of your import and export activities to identify all potential refund opportunities.
  • Step 2: DocumentationOur experts handle all necessary paperwork and ensure adherence to customs regulations, minimizing your workload.
  • Step 3: Claim SubmissionWe file your claims accurately and promptly, leveraging our expertise to expedite the process.
  • Step 4: Receive Your RefundOnce approved, refunds are deposited directly into your account, providing a boost to your cash flow.
    • Work With Us

    Frequently Asked Questions

    Why don’t you require payment upfront?

    We only get paid once you receive your duty refund. This way, there’s no risk to you—if we don’t succeed, you don’t pay.

    How do I know if my business qualifies for duty drawback?

    If your business imports goods into the U.S. or Canada and either exports or destroys those goods (or products made with those goods), you likely qualify. We assess each case individually to determine eligibility.

    What types of goods are eligible for duty drawback?

    Most imported goods are eligible, especially if they’re re-exported, used in manufacturing, or destroyed. Our team can help evaluate your products and determine eligibility.

    How long does it take to get my duty refund?

    The refund process generally takes about 6 to 12 weeks, depending on the complexity of the claim and customs processing times.

    What companies do you work with?

    We work with a range of e-commerce businesses, manufacturers, and distributors who import and export products. If you’re handling cross-border shipments, we can likely help you reclaim duty fees.

    How do you ensure compliance with customs regulations?

    Our team specializes in duty drawback and stays up-to-date with customs regulations to ensure your claims are accurate and compliant.

    Can I claim duty drawbacks on past imports?

    Yes! U.S. and Canada Customs allows businesses to file claims retroactively for imports up to 5 years old. This means you may be able to recover substantial refunds for past transactions.

    Work With Us

    See exactly how Drawback Hero can help you streamline duty refunds,
    optimize international shipping, and maximize profitability.

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